TPP Certified Public Accountants Earns Clearlyrated’s 2019 Best of Accounting™ Award for Client Service Excellence
Clients of winning firms are two times more likely to be completely satisfied.
Overland Park, KS – February 19, 2019 – TPP Certified Public Accountants, a leading accounting firm, announced that they have won ClearlyRated’s Best of Accounting™ Award for providing superior service. Best of Accounting Award winners have proven themselves as industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2019 Best of Accounting winners are 1.9x more likely to be entirely satisfied than those who work with non-winning firms.
TPP Certified Public Accountants received satisfaction scores of 9 or 10 out of 10 from 90% of their clients, significantly higher than the industry’s average of 45% in 2019.
“The client experience is one of the most powerful ways that accounting firms can set themselves apart from the competition,” said ClearlyRated’s CEO Eric Gregg. “2019 Best of Accounting winners have demonstrated their commitment to client service, investing in a survey and feedback program that brings transparency to the client experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client ratings and testimonials on ClearlyRated.com!”
“We are proud and honored to be recognized for our efforts in this way. Thank you to our clients for our ongoing opportunity to serve them,” said TPP’s Bob Parker, Partner.
About Best of Accounting™
Best of Accounting recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com - an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client ratings and testimonials.
Rooted in satisfaction research for professional service firms, ClearlyRated (formerly known as Inavero) utilizes a Net Promoter Score survey program to help accounting firms measure the client experience, build online reputation, and differentiate on service quality
INSIDE Public Accounting Best of the Best Award 2019
Carmel, Ind. (September 3, 2019) – Continuing the tradition of more than 25 years, INSIDE Public Accounting’s (IPA) has released the 2019 list of the Best of the Best public accounting firms in the nation. This group, the highest performers within the profession, are ranked on more than 50 metrics. The 2019 Best of the Best firms produce superior financial results while planning for long-term, sustainable growth.
In 2019, 550 firms were eligible for this accolade by participating in IPA’s Annual Survey and Analysis of Firms, now in its 29th year. IPA’s proprietary scoring formula looks at a variety of metrics related to growth, income, productivity, tools of governance, staff turnover, time management and other areas that speak to the framework of the firm to determine the Best of the Best.
“For firms looking to benchmark their own performance against the highest performing firms in the nation, the IPA Best of the Best firms is the group to emulate,” says Mike Platt, principal of INSIDE Public Accounting. “Best of the Best firms are evaluated across many dimensions, and collectively represent the best the profession has to offer.”
The IPA Best of the Best firms are scattered across the U.S. and Canada and come in all sizes – from 24 employees to 2,814 with 10 firms under $5 million in net revenue being recognized.
For a full list of the 2019 IPA Best of the Best firms, click here.
Do You Know How Your Business Measures Up?
By Robert W. Parker (October 2015) Ingram's Magazine
KPIs aren’t just for big businesses; using them can improve profitability anywhere.
Key Performance Indicators are measurements that can help you monitor the financial health of your business. When tracked consistently, KPIs help you make important decisions that affect your daily operations, growth and profitability.
A quick Google search reveals hundreds of KPIs, so your first task is to determine which ones are “key” to your business. Start by looking at your business goals and choosing KPIs that measure those goals specifically. Next, determine a target (such as current industry ratios) for each KPI and track your results against that target. This will help you monitor your performance and assess which areas of your business need the most attention.
Here are a few KPIs that are applicable to most industries:
For companies having issues with cash flow or collections, tracking this ratio over time will show whether sales are quickly being turned into cash. If receivables are not collected in a reasonable amount of time, cash flow will suffer. Used in conjunction with a receivables-aging schedule, the receivables turnover ratio will draw attention to overdue accounts that should be a priority for collection.
Using the same idea as receivables turnover, this ratio measures how long inventory is sitting on shelves before being sold. Ideally, inven-tory sits for a short amount of time before customers buy it. This ratio varies significantly across different industries, so be sure to use your own industry’s statistics with this KPI. If the turnover rate is significantly lower than the industry average, you may have too much invested in inventory.
Net Profit Margin:
This simple metric, when tracked consistently, can indicate sales trends throughout the year. If you only track net profit margin yearly or quarterly, you might be overlooking shorter seasonality trends that could be helpful with future forecasting and budgeting. Tracking this metric on a monthly or weekly basis can more clearly illuminate important trends.
Click HERE to read about more Key Performance Indicator's for your business.